fluix success story
Running a successful airline is no small operational challenge. Rigorous checks are needed on today’s complex airplanes to ensure complete safety and optimal performance. Multiple teams must also coordinate to make sure the whole machine runs smoothly and on schedule.
“The operation I manage could not function at the level it does without Fluix.”
Bob Hoelzen is the Operations Manager for the Functional Check Flight Department, a group tasked with evaluating aircraft performance and collecting systems aircraft inspection and maintenance records. Initially, these checks were performed using paper copies of a checklist with blank spaces for data to be filled in.
At the end of the flight, this data would be transcribed into a separate aircraft maintenance PDF form that could be distributed via email. To allow for meaningful analysis, the data would then be transcribed into a spreadsheet. This process was very cumbersome and awkward to manage in the cockpit during flight, and the follow up process for the data was extremely time consuming and prone to error.
With the introduction of the iPad, Bob’s team first used Readdle’s PDF Expert app to transfer this process to a digital format. While going paperless was a big step forward, data collection was still difficult as there was no way to get the output from the document into a database. This led Bob to try Fluix workflow automation software for teams.
“After a trial period, we set up an account and began to train pilots on the use of Fluix. It was a very easy transition and the capabilities of the app meant that a lot of the manual tasks were now completed with just a simple tap of the ‘Submit’ button. The workflow is a very powerful tool and allowed the export of data in the XFDF format that we could process outside of the app. The app is intuitive and easy to use; and the ability to combine previously separate document workflows into a single button tap made the integration a success from the start. While initially only used in the cockpit for checklist and mobile data collection, the use of Fluix has increased to include sending forms and information to our Scheduling, Finance and Maintenance departments. Our most recent expansion was to facilitate outside vendors in preparing the aircraft at the end of scheduled maintenance. As work progresses on the aircraft and various sections of a checklist are performed, all parties can log in at any time and see the progress being made towards completion.”
“Fluix has made the Functional Check Flight Department a viable, productive organization. Our ability to collect and distribute data through the company has been instrumental in changing procedures and allowing us to change our work focus based on analysis of the data. What used to take hours now can be accomplished in minutes.
A flight crew can send a completed aircraft maintenance form with over 150 discrete data points and all of the discrepancies noted during a test flight to our Maintenance and Engineering team before they even leave the cockpit at the end of the flight.”
“Customer support for Fluix has been phenomenal. For our operation, Fluix is the answer!”