Digital transformation is often associated with complicated processes but the actual concept is simple. It refers to systematic usage of digital tools, which helps companies transform business processes and deliver more optimized solutions.
Its goal isn’t to become digital but to provide value for the organization. And although the demand for digital transformation was in many ways accelerated by COVID-19, it would have made its way into business processes even without the lockdown-imposed measures. It will continue doing so in the upcoming years.
The Covid-forced restrictions have made workplaces evolve with speed, and employees – adapt to new requirements. Workers had to learn to use new tools, transform their homes into offices, and structure their working hours. Many got used to a new schedule, and refused to go back to offices after they were open.
Now when many workplaces have remote staff, office-based and field-based employees, the task is to arrange smooth collaboration and operations regardless of the location. Being able to work from different devices, desktop, tablet, mobile phone would also be a must, with the corresponding security measures arranged.
As a business transformation life cycle continues, organizations will impose more digital knowledge imperatives on staff. People will be expected to know how to use messengers, workflow software, team collaboration tools, webinar software, cloud storages, etc.
To make the acceleration smoother, especially for the older generation, companies may need to employ special tech coaches or even implement a separate tech department within HR.
The demand for automating repetitive tasks has been growing in recent years. But now companies are shifting the focus from task automation to process automation, digitizing multiple processes on the ecosystem level. Robotic process automation, big data analysis and machine learning are no longer requirements by enterprises only.
In their turn, IT companies are developing more infrastructure and no-code tools, with new products systematically emerging on the market. This will give even small-scale companies options to innovate and digitize without the necessity of having in-house programmers.
Security‑by‑default will be introduced as a core value for any organization relying on a digital business transformation strategy. The rise of automations, remote work and cloud usage requires extra security levels for managing the corporate environments with confidence.
Businesses are starting to adopt new network security strategies that will provide more flexible and scalable control over data management both inside and outside the office walls and devices.
With 59% of shoppers making environmentally-conscious lifestyle a priority, brands have been prioritizing sustainable solutions as well. Faster cloud transformation is one of such solutions. By choice or under governmental acts, organizations will have to migrate from their own on-premises data centers to the public cloud, at least partially.
If successfully implemented at the collective level, it should play a big role in cutting emissions and reducing a carbon footprint.
Digital business transformation management will continue to be the focus for many mainly because it allows for better operations and, as a result, a bigger profit. In 2020/21, businesses faced numerous challenges, and most of the survivors are those who managed to adapt to a new, often digital environment.
In 2021, companies mainly dealt with what the pandemic left behind. Attempts to get back to normal generated a variety of trends that have eventually evolved into self-sufficient strategies.
How will digitization affect business? How will companies keep up with these trends? We’ll have the answers in 2022. What’s clear now is that organizations should start investing in digital tools and staff education so that people can use these tools in the most effective way.