Data is at the core of your business, and protecting it is at the core of ours.
That’s why we’ve built our security practices on ISO 27001, making sure your information is safe, and your business can thrive without interruptions.
What Is ISO 27001?
ISO 27001 is an international standard for information security. Designed by the International Organization for Standardization (ISO), it’s part of their mission to help industries work efficiently, responsibly, and securely.
ISO has developed around 26,000 standards that influence almost every aspect of technology, management, and manufacturing.
These standards don’t just appear out of thin air. ISO relies on more than 800 committees and subcommittees filled with experts from around the world to develop them.
ISO 27001 specifically focuses on providing guidance, frameworks, and safeguards to help companies maintain and improve their information security practices. It ensures that companies like Fluix follow clear, tested processes to protect and manage data while minimizing risk.
What’s Included in Our Certification
From day one, Fluix has relied on certified cloud providers that comply with ISO 27001. And to ensure our own processes are just as secure, we’ve built a comprehensive information security system that protects every part of our product.
Our ISO 27001-certified information security system covers the following areas:
- Design
- Development
- Implementation
- Testing
- Monitoring
- Integration
- Protection and processing of customer and personal data
- Technical support
- Maintenance of the Fluix SaaS platform, including backend services, mobile applications, web interfaces, APIs, and supporting utilities
We first achieved ISO 27001 certification in 2020 after a rigorous audit by TÜV Nord, a globally trusted technical service provider accredited by Germany’s DAkkS.
Each year, we run an internal ISO 27001 audit led by one of our certified team members, alongside an external surveillance audit conducted by TÜV Nord, a globally trusted certification body accredited by Germany’s DAkkS. Then, every three years, we go through a full re-certification process to make sure we’re still meeting the highest standards.
How Fluix’s ISO Certification Protects and Benefits You
Our ISO 27001 certification shows that your information is safe and handled with care. It means we protect your data, constantly assess risks, and continuously put practices in place to keep your information secure.
Verified by independent third-party auditors, this certification gives each and every one of our clients confidence that their data is in trusted hands.
ISO 27001 is especially important for industries like construction, aviation, and energy. These sectors handle sensitive data and face strict compliance standards, so having strong security measures in place is a must.
That’s why our security system is built on the three core principles of ISO 27001:
- Confidentiality: Ensuring only authorized people can access your data.
- Integrity: Guaranteeing your data stays accurate and unchanged throughout processing.
- Availability: Keeping your data accessible at all times.
We know that Fluix is central to running critical business processes around the world, and we take that responsibility seriously.
Our Security Measures Beyond ISO 27001
We know that sensitive data needs protection every day. That’s why we’ve introduced a Responsible Disclosure program where we invite ethical hackers to test our platform for vulnerabilities and report them to us. This helps us catch risks early and keep your information safe.
We’ve also received the SOC 2 Attestation, aligning our internal controls and processes to meet its requirements. SOC 2 evaluates security, availability, processing integrity, confidentiality, and privacy, further reinforcing our approach, particularly for organizations operating in North America.
If you want a deeper look at how your data is protected, you can request our Security White Paper. It clearly outlines Fluix’s security infrastructure, policies, and compliance practices, making it easier to assess whether Fluix meets your internal and regulatory requirements. And if questions come up, our team is always ready to help.
