What Is the ISO 9001?
The ISO 9001 is the most recently published set of standards, published in 2015, that establish quality standards for organizations around the globe. The ISO is designed to help businesses improve their quality management and is based on seven principles of quality:
- Customer focus
- Engagement of people
- Process approach
- Evidence-based decision-making
- Relationship management
The standard is designed for companies to be able to follow a checklist to make sure that they are following the appropriate guidelines to ensure safety and reliability.