Fluix (known at the time as PDF Expert Enterprise) was recommended to SAS by a trusted technology provider. Certain that the software could meet their needs, SAS connected and linked all of their flight operations forms with Fluix.
After a year or so, SAS also added their flight plans to Fluix, which was a much more regulated process that required approval, and proof that Fluix was fit for purpose;
“We had to convince people that Fluix was good for the job, and it was.”
Today, 28 workflows in Fluix have automated previously manual processes: assessment forms, training course evaluation forms, catering report forms, feedback forms, training flights, and of course eOFP (electronic operational flight plans).
Electronic Operational Flight Plans (eOFP) can be accessed by pilots offline in any corner of the globe, annotated, submitted down the process, and securely stored in cloud.
From the pilot’s side, Fluix has saved a lot of time.
“A few clicks on the iPad – multiply that by hundreds of pilots, with hundreds of flights – it all adds up.” Jonathan Fox, EFB administrator.
From the backend/admin side, Fluix automatically puts the completed, annotated flight plans directly into a folder directory on the company document system. Other teams can then directly pick what they need, if there’s a flight they need to look into. If for any reason there is a 2nd flight plan submitted for a flight, it will override the first one. The design process behind Fluix keeps that in-mind.
SAS have a dedicated Fluix Account Manager who regularly checks-in with them. The airline can also request assistance from the world-class Fluix Support Team to quickly help with any query they might have.
“The service that we receive from Fluix is second-to-none. The Support Team is always so helpful with any setup queries, and the pilot support is excellent.” Jonathan Fox, EFB administrator at SAS Connect
Documents are stored in the Cloud which is crucial, especially for instructors, because they are required to keep the documents that they have signed. The documents remain secure in the cloud and backed-up for a month, which has also made it easy to locate documents for people who have left the company. Each user has a personal cloud storage which is completely separate from the admin cloud storage for all submitted documents.
“We’ve been able to solve absolutely everything – no lost documents that couldn’t be retrieved.” Thomas Kleive, Systems Manager Mobile Solutions
Fluix has proven its ability to help with flight operations, meaning SAS is planning to adopt Fluix for further digitization processes like Ground Operations, Pilot Training, and other projects.
“It’s so nice that Fluix has so much time for their customers – lots of other vendors out there don’t.” Geneth Daley, Mobile Solutions Manager at SAS
