Fluix Success Story

Reborn Cabinets keeps all business processes in Fluix

Reborn Cabinets has been in business since 1983 and has grown to become the largest kitchen and bathroom remodeler in Southern California. Vince Nardo, the President, realized the only way to grow his company was to incorporate more technology into the day-to-day operations. One of the critical steps in this journey was to identify inefficiencies of paper-based document processes.

Reborn Cabinets Success Story
automated business
digital forms
people in the field
“If you’re not considering going paperless as the next big move for your business, know that your competitors are. This is an easy way to stay a step ahead of them.”

Forming better collaboration with clients

The Reborn team was using pen and paper for their internal and external documents — causing a number of operational inefficiencies:

Delays in delivering home remodeling cost estimates and contracts from the field to the office; which took 24-48 hours to turnaround.
Missing important data and customer signatures. Required document fields were left blank or illegible, delaying project timelines.
Printing costs were significant. Contracts and forms were frequently updated, which required thousands of reprints.
“When it came to inventory control, updates were lagging. Sometimes we would run out of contracts and have to get purchasing involved to re-order. Imagine that – you can’t even sell your own product without having those forms on hand.”

Remodeling of paper workflows

Vince launched a company initiative to digitally transform Reborn Cabinets, digitizing paper forms and be a 100% paperless company. He was looking for a lightweight software that would seamlessly integrate with existing daily business processes and not require a huge upfront investment. He found Fluix document management and workflow automation was the best solution to:

Improve customer experience by gathering e-signatures on updated change orders
Decrease turnaround time by instantly sending contracts onsite to the office
Eliminate hefty costs spent on using paper in the field and office

Solving collaboration problem

Going digital with paperless processes has enabled Reborn Cabinets to provide a better experience for their customers and have a more productive sales team — increasing company efficiency by 25%.

Other benefits the remodeling company has received since implementing Fluix workflow management solution include:

  • easy-to-scale and deploy at new office locations
  • quickly updating and distributing documents to their sales team in the field (e.g. home or kitchen remodel checklists and remodeling estimating spreadsheets)
  • auto-populating fields and calculations to speed up the digital forms filling process
  • presenting professional sales material and videos to impress customers
  • automatically named documents for faster processing for office staff

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