Challenge

The Reborn team was using pen and paper for their internal and external documents — causing a number of operational inefficiencies:

  • Delays in delivering home remodeling cost estimates and contracts from the field to the office; which took 24-48 hours to turnaround.
  • Missing important data and customer signatures. Required document fields were left blank or illegible, delaying project timelines.
  • Printing costs were significant. Contracts and forms were frequently updated, which required thousands of reprints.

“When it came to inventory control, updates were lagging. Sometimes we would run out of contracts and have to get purchasing involved to re-order. Imagine that – you can’t even sell your own product without having those forms on hand.”

Vince Nardo, Company President at Reborn Cabinets

Vince Nardo,

Company President

A completed Reborn Cabinets kitchen remodel
A completed Reborn Cabinets kitchen remodel

Solution

Vince launched a company initiative to digitally transform Reborn Cabinets, digitizing paper forms and be a 100% paperless company. He was looking for a tool that would seamlessly integrate with existing daily business processes and not require a huge upfront investment. He found Fluix’s field inspection software was the best solution to:

  1. Improve customer experience by gathering e-signatures on updated change orders
  2. Decrease turnaround time by instantly sending contracts onsite to the office
  3. Eliminate hefty costs spent on using paper in the field and office

Results

Going digital with paperless processes has enabled Reborn Cabinets to provide a better experience for their customers and have a more productive sales team — increasing company efficiency by 25%. Other benefits the remodeling company has received since implementing Fluix:

  • Easy-to-scale and deploy at new office locations
  • Quickly updating and distributing documents to their sales team in the field (e.g. home or kitchen remodel checklists and remodeling estimating spreadsheets)
  • Auto-populating fields and calculations to speed up the digital forms filling process
  • Presenting professional sales material and videos to impress customers
  • Automatically named documents for faster processing for office staff

Discover why field teams rely on Fluix

Used by construction teams on 1,100+ jobsites, Fluix replaces paper with structured digital processes. Talk to our team and see what that looks like for your operation.