Project Overview

In 2014 Riley Textile Conservation (RTC), was contacted by a state agency to survey the entire contents of a historic home and create detailed art-conservation reports for over 6,000 objects contained in the collection. It entailed collecting, tracking and processing daily field reports with text annotations, audio notes and multiple photographs. RTC also had to manage multiple subcontractors and maintain control over document completion in real time.

Challenge

RTC’s document management was outdated and inefficient, using handwritten reports with annotated sketches for field documentation. The company typically completed 48-72 reports per year. RTC needed to find a timely way to execute its largest project – produce and track 6,000 comprehensive reports in real time – within 11 months without expanding the field team.

Solution

With a limited budget and time frame for the project, RTC implemented Fluix’s field inspection software to:

  • Capture electronic field data (e.g. fill in forms, sign documents, add photos) easily using iPads
  • Onboard and train team quickly
  • Collaborate in real-time to decrease the document management cycle time

“Fluix gave us much greater control over the amount of time each report would require to complete. For this project, each extra minute spent per report would have translated into fifteen extra days of labor.”

Hannah Riley, Principal at Riley Textile Conservation

Hannah Riley,

Principal

Results

Fluix helped RTC successfully complete its largest project within deadline, and streamline their overall processes:

  • Decreasing time spent per report to two minutes, by digitizing document reporting with mobile data collection
  • Scaling operations from several documents per months to 1,600/month without any additional hires
  • Standardizing report templates and accelerated document workflows

Discover why field teams rely on Fluix

Used by 12,000 field teams worldwide, Fluix replaces paper with structured digital processes. Talk to our team and see what that looks like for your operation.