The Illusion of Being Data-Driven

Every field service company claims to be data-driven. Most of them aren’t.

In this episode, Nick Larsen, Head of Sales at Fluix, explains why fragmented systems and messy data collection keep so many field-driven organisations stuck in reactive mode.

The main take: having data isn’t the same as using data. When your teams collect information through five different systems, that’s a fragmentation problem.

Also in the episode:

• How reactive teams differ from proactive ones.
• What “tech” really means in field operations.
• How to structure field data so it becomes actionable.