User Guide

Getting Started in Tasks

Fluix is a software that helps companies to automate routine tasks for their team and increase productivity. Once your account is set up by your company administrator, you will receive an invitation letter to create your login password and to log into Fluix from an iPad, iPhone, Android Tablet or Phone.

If you used to download the apps from the App Store or Google Play Store (i.e. your company is not distributing apps on your device directly), then find Fluix in the App Store or Google Play Store, download it and log into the app using your email and password. 

Once logged in, you’ll see the list of the following sections:

  • ToDo
  • In Progress
  • Finished

With Fluix you can easily fill out and sign PDFs, add images, scan barcodes, submit documents via workflow to your colleagues and customers, etc.

This guide provides tips on how to use Fluix, manage documents, and how to troubleshoot in case something goes wrong. We are always glad to hear your feedback and ideas at support@fluix.io.

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ToDo section

Depending on the setup, the following sections may be displayed in the ToDo tab:

  • Assigned 
  • To Initiate

Assigned

The task can be assigned to you either as a user or as a member of a particular group. In case the task was assigned to a group where you are a participant, the name of the group will be displayed next to the Process ID

When the task is assigned to a group and one of the group members assigns it to him or herself, it will not be displayed in the ToDo tab.

The Assigned task may have a due date, which is pre-configured by your company admin. Once the task is overdue, it is marked accordingly and shows the number of overdue days. 

To Initiate

Tasks in the ‘To Initiate’ part are pre-configured by your company admin and can be initiated by you at any time, even offline. Since these tasks are always available in the ToDo tab, you may initiate as many tasks as needed, with empty template forms ready to be filled out. 

Sorting the tasks

The ToDo tasks can be sorted by the following options:

  • Priority
  • Due Date
  • Creation Date
  • Assignee Name
  • Task Name

Upon selecting the option, the sorting will be applied both to the Assigned and To Initiate sections, however, since Assigned and To Initiate are separated sections, sorting will be applied to the tasks within the particular section, and tasks will not be mixed. 

Once the ‘Priority’ option is selected, the tasks will be sorted from critical to low priority in both the Assigned and To Initiate sections.

Please note that the To Initiate tasks can be sorted only by priority or task name. In case any other option is selected, these tasks will be sorted by priority as per default.

Start working on tasks

In order to review the task and/or to start working on it, simply tap on its line containing the basic information about the task. 

In the left sidebar, you will see detailed information about the task, containing its full description and showing the stage, priority, and workflow name. In case the task was taken from the Assigned tab, it will show to whom and when the task was assigned, and its due date if any. 

To start working on a task or assign it to yourself (in case the task was initially assigned to the group in which you are a participant), tap the ‘Start work’ button in the top right corner. Once you start working on a task, it will be automatically moved to the In Progress tab.

Feel free to contact us at support@fluix.io if you have any questions or comments.

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In Progress section

Once you start working on any of the tasks from the ToDo tab, the task will be automatically moved to the In Progress tab and will stay there until you finish it.

Forms and attachments

On the main screen, you can find the forms that need to be filled out to finish the task and the attachments for review. In case there are some required fields in the form configured by your company admin, the number of these fields will be displayed accordingly next to the name of the form. The task cannot be finished until all the required fields are filled out.

In a form, you can fill in text fields, add images, sign, add barcodes and QR codes. 

In case you are working on a task that was initially assigned to a group in which you are a participant, besides having the option to finish the task, you see an option called ‘Return to Group’. It means that you can return the task back to the group, while it hasn’t been finished yet. It may happen if your shift is over, or you assigned this task to yourself by mistake. All the changes you made in the task will be saved. 

The task can be deleted only in case it was initiated by you from the To Initiate section. Otherwise, it may be withdrawn from you by the admin only.

Once you tap the ‘Finish Task’ button, depending on the setup, you might be provided with a list of alternative submit actions to choose from. For example, if preconfigured by your Fluix account admin, you may select the individual assignee from the preconfigured group in the flow whom you would like to pass the completed form e.g. for approval.

Feel free to contact us at support@fluix.io if you have any questions or comments.

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Finished section

In the Finished tab, you may find the list of the last 500 tasks you finished. All tasks are opened in a view mode, i.e. there is no possibility to make any further changes and resubmit them. 

The list of tasks is sorted by date and separated into sections depending on the date when the task was finished.

Feel free to contact us at support@fluix.io if you have any questions or comments.

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Outgoing section

In case you work offline or the connectivity is poor, it might take some time for the task to get finished. In such cases, the Outgoing tab appears and the task ends up there. Once the Internet connection is established, the task is automatically submitted and the section disappears.

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Barcode and QR code scanning

Fluix supports barcode and QR scanning out of the box on the mobile device. There’s no need to create special fillable forms, or configure devices.

Here’s how it works:

  1. Open a form in the Fluix app
  2. Tap on a text field
  3. Tap barcode icon in the keyboard area:

4. Confirm access to the camera. Only need to do it once:

5. Hover the code. Just close up on it:

6. Capture data. The number will be inserted automatically​:

Essentially, scanning decodes graphics into an embedded string of characters, and populates the selected field with it.

Feel free to contact us at support@fluix.io if you have any questions or comments.

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Geolocation and Time Stamps

Geotag and timestamp on images

For accuracy on locations the photos have been taken at, the GPS data and timestamps are automatically embedded onto them.

Adding address to forms automatically

Use the geolocation function to automatically define the address. Simply tap on the Address field and tap on the Location icon in the keyboard.

Check the correctness of address on the map and insert it into the form.

Feel free to contact us at support@fluix.io if you have any questions or comments.

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Notes in the Web User app 

Notes allow users to easily share additional context with other Taskstream’s participants about the work done or changes needed on a form.

When you add a note and finish your task, the next person assigned to the task will be able to see all previously created notes and add their own for future participants.

Please note: You can edit and delete only those notes that you have added to the task.

When you open a task with existing notes, the number of unread notes that require your attention will be displayed in the respective column of the task viewer.

To review the notes history added by other participants, click the Notes button in the upper right corner of the opened document in the respective task. Notes are displayed in chronological order, with the most recent ones at the top.

In case you have any additional questions about the functionality, contact us at support@fluix.io to learn more about it.

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User App in the web browser 

You can access your tasks in the Fluix app not only from iOS and Android devices but also from any web browser.

Note: Fluix web app is compatible with the majority of web browsers. For best performance, we recommend updating your browsers to the latest versions.

Log in with your Fluix credentials to fluix.io and start working on your tasks and forms. Once logged in, you’ll see the list of the following sections:

  • ToDo
  • In Progress
  • Finished

Document conflict: As Fluix can be accessed via a mobile device, and a web browser, it’s important to work with a file on one device at a time and make sure to save changes before switching to another platform. Otherwise, a conflict of documents might occur.

How to start working on tasks

To review and start working on a task and forms, simply tap on it. 

In the left sidebar, there is detailed information about the task, containing its full description, stage, priority, and taskstream name. If the task was taken from the Assigned tab, it will show to whom and when the task was assigned, as well as its due date if any. 

To start working on a task or assign it to yourself (in case the task was initially assigned to the group in which you are a participant),  tap the Start Progress button in the top right corner. 

ToDo section

The following sections may be displayed in the ToDo tab, according to the setup:

  • Assigned 
  • To Initiate

Assigned

You can be assigned a task as a member of a particular group or as a separate user only. In case the task was assigned to a group you are a member of, the name of the group will be displayed next to the Process ID. 

Please note that once the task is assigned to a group and one of the group members assigns it to yourself, it will not be displayed in the ToDo tab.

The Assigned task may have a due date, which is pre-configured by the company’s account admin. When the task is overdue, it will be marked accordingly and show the number of overdue days. 

To Initiate

Tasks in the To Initiate section are pre-configured by the admin and can be initiated by you at any time (even offline). You can initiate as many tasks as needed as these tasks are always available in the ToDo tab.

In Progress section

To move the task to the In Progress section, you should just start working on the task from the ToDo tab. The task you are working on will stay there until it’s finished.

The task can be deleted only in case it was initiated by you from the To Initiate section. Otherwise, it may be withdrawn from you by the company’s account admin.

Once tapping the Finish Task button, you might be provided with a list of alternative submit actions to choose from. 

Finished section

In the Finished tab, you may find the list of the last max 500 tasks you finished. It is impossible to make any further changes to the tasks at this stage, as all the tasks are displayed in the view mode only.

The list of tasks is sorted by the date and separated into sections according to the date the task was completed.

Feel free to contact us at support@fluix.io if you have any questions or comments.

 

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