There are a number of control tools available for Administrators to track user behavior, document flow, synchronization status, storage health, and other important performance indicators.
Expanding analytics capabilities is one of our priorities, already included into Admin Portal roadmap. Please share your account management needs with Customer Success manager, who will suggest the best way to meet them.
If you navigate to Workflow details page in Workflow section, there’s ‘Document Status’ tab that provides access to additional features. Please tick checkbox before the document to be re-assigned, and click ‘Reassign’ button.
It will bring up a popup window, where you can select user(s), who will continue working on the document, and add a note to explain the change.
It is possible to view complete document modification history. You can download the latest version, or even get a copy at any particular workflow step in the past.
If you navigate to Workflow details page in Workflow section, there’s ‘Document Status’ tab that provides access to additional features. Please click the little clock icon to the left from the document name to bring up a popup window. It will contain all the available versions of the document that can be downloaded at will.
If you are using Templates as your document delivery methods to end users, than you can also see the status of their synchronization with the storage, providing you with an insight on whether they have received new documents.
If you navigate to Workflow details page in Workflow section, there’s ‘Templates Sync Status’ tab that provides a list of recently completed sync events.
If you want to use your corporate digital certificate to support your signature when signing documents electronically, it is easy to set up in Signature section of Admin Portal. Just add appropriate files and save changes.
If you navigate to Configuration page, there’s ‘Sharing’ section that provides access to these settings.
If you navigate to Configuration page, there’s ‘General’ section that provides access to this setting. You can configure the amount of days users will be allowed to work offline without being logged out of the app.
It is currently not possible to see the date and time of the last user login. However, if you navigate to Users page, there’s a list of accounts, each accompanied with a dot indicator that is gray by default, but turns green after the first user login.
This could help you track Fluix deployment process in your organisation. We are going to add more usage stats to Admin Portal soon.
If you navigate to Users page, there’s a list of accounts, that can be filtered with ‘Outdated’ control at the top of the table.
App versions are automatically tracked against the latest one available in App Store, so you always know who needs to update. You can select all those users and send them a push message with a reminder if needed.
Additionally, User details page displays exact version number, that is highlighted in red color if outdated.
As an admin, you can define the due dates for documents at different stages of a workflow (Drafts, My Inbox, Group Inbox) and the frequency to send email notifications of overdue documents.
Once the date comes due, an overdue label is added to the document both on a user’s device and the admin portal and an email is sent to inform the users and admin that the task is pending.
Set due dates for the documents in a workflow — allows you to determine the due date for the document at the My Inbox, Group Inbox or Drafts stage on the user’s device. Once the due date comes, an Overdue label appears next to the document name and the email with a list of such overdue documents is sent. In addition, you can set up automatic email notifications that will remind your colleagues to take action upon the files that were sitting in Fluix for the period of time you indicate.
Set the frequency of digest emails — allows you to decide how often your users or/and admins will receive email notifications about files being overdue. For more information on how to set up such notifications visit the article on Email notifications.
Was that helpful? Learn about workflow document statuses in the next article or contact us at firstname.lastname@example.org if you have any questions or comments.