As an admin, you can define the due dates for documents at different stages of a workflow (Drafts, My Inbox, Group Inbox) and the frequency to send email notifications of overdue documents.
Once the date comes due, an overdue label is added to the document both on a user’s device and the admin portal and an email is sent to inform the users and admin that the task is pending.
Set due dates for the documents in a workflow — allows you to determine the due date for the document at the My Inbox, Group Inbox or Drafts stage on the user’s device. Once the due date comes, an Overdue label appears next to the document name and the email with a list of such overdue documents is sent. In addition, you can set up automatic email notifications that will remind your colleagues to take action upon the files that were sitting in Fluix for the period of time you indicate.
Set the frequency of digest emails — allows you to decide how often your users or/and admins will receive email notifications about files being overdue. For more information on how to set up such notifications visit the article on Email notifications.
Was that helpful? Learn about workflow document statuses in the next article or contact us at firstname.lastname@example.org if you have any questions or comments.