How to submit a request/logs to Fluix Support Team?

Before submitting your help request, please make sure you are using the latest version of the Fluix Docs app. To check this, follow the steps below:

1. Open the App Store and search for the Fluix Docs app.
2. If your Fluix Docs app is up-to-date, you will see the Open button next to the app name.
3. If your Fluix Docs app is outdated, you will see an option to Update the app.

If the problematic behavior persists after the update, send us the help request by following the steps below:

1. Tap Help in the bottom left-hand corner of the screen.

2. Select the appropriate category, briefly describe the issue, and attach a screenshot to illustrate it.

3. Tap Send and keep the app open until the green checkmark appears.

Note: Please do not close or minimize the app until you see the check mark on the screen; otherwise, the logs will not be sent.

Our Support Team will investigate the cause of the issue and get back to you with a solution or additional questions via email.