If you’re having a hard time downloading files to your device or the synchronization process is taking too long, try one of the following options to restart Fluix:
1. Make sure you have a stable Internet connection. Try turning Wi-Fi/cellular networks OFF and ON, and connect to other networks if possible.
2. Swipe down to refresh the sync process.
3. Relaunch the application. Please find a quick guide for the new iPad generation below:
In case you have an iPad from the old generation, please see the guide below:
4. Make sure you have the latest Fluix app version. Check the Fluix Docs in the App Store for any pending updates.
5. If nothing helps, send us logs from your device. Check the previous article “How to submit a request/logs to Fluix Support Team?“. Our support team will contact you shortly to address the behavior you encountered.
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