The My Inbox section becomes active if you receive a document that requires an action from you. The document can come from your company admin, your colleagues or customer whom you sent the document for signature.
When a new document lands in My Inbox, you receive a notification in the app. Once a document is sent to My Inbox, you also get a notification by email (if this option is enabled by your company account Admin).
In My Inbox you can see who sent the document, when and its status:
Declined – signer declined to sign the document
Expired – signer didn’t sign the document and the link to the document got expired
Voided – the document is returned by you or your admin before it was signed by the signer
Overdue – the document stays in My Inbox for a longer period than expected by your admin and an immediate action is required from you.
Once you open a document, you see the comment (if any) from your customer or colleague.
When you’re done making changes to a document, you can manage it in one of the following ways:
Submit to the next stage. If you finished working on the document, tap the Submit button in the upper right corner. Fluix will then take the document to the next step of the workflow pre-configured by your company account Admin. Choose the appropriate action based on your workflow if a dropdown menu is displayed.
Save to Drafts. Upon first modification, a document moves from MyInbox to Drafts. Once finished annotating, you can submit the document from Drafts by tapping the Submitbutton.
After the document is submitted, a copy of it is saved under Completed (if this is the last step of the workflow and it’s pre-configured by Admin), or Reassigned(if other members of your team need to work on the document).
How to delete a document from My Inbox?
If a document in My Inbox needs to be deleted, you can do it in a following way:
Open My Inbox, make any modification in a document (annotation, fill out any field)
Tap the Back button in the upper right corner -> this moves the document from My Inbox to Drafts
Go to the Drafts tab -> swipe left -> tap on trashcan and delete the document.
Feel free to contact us at email@example.com if you have any questions or comments.
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