Fluix Storage

Fluix Cloud Storage

Fluix built-in cloud storage makes it easy for you to organize and manage documents in your department or entire organization. You can use Fluix storage in the workflows both as a document source for templates and as a destination place for submitted documents.

Fluix storage is managed directly via Fluix Admin Portal under the Configuration section.

To start with, you can use the template forms in the Fluix Library of Templates folder or upload your own documents that will be later used in the workflows and circulate between users.

How to Upload and Manage Documents

To upload your own files click on the Upload Files button in the top right corner or simply drag & drop them from your computer.

To build your folder structure create different folders with the New Folder button in the top right corner.

Please, note that upon folder renaming its modification date will be changed accordingly, along with modification date of other folders and files inside the renamed folder.

The maximum allowed file size is 400MB. If a file exceeds maximum allowed size limit (400 MB), it will not get synced to the users’ app.

How to Restore Deleted Documents

Click on the Show Deleted button to see the documents that were deleted either by the admin or user. The deleted documents will appear in the list with the tag Deleted. To restore the deleted document, select it and click Restore. You can also delete it permanently:

The deleted documents are stored on the Amazon servers for a number of days, configured in the Security Settings of your account (under the Configuration section). By default the deleted documents are stored during 365 days. Caution: permanently deleted document can not be restored.

Access to Storage

The access to the Fluix Storage is regulated in the Roles tab under the Configuration section. Simply add a New Role -> select Storage Manager from the list -> select a user -> choose whether the user will have access to the entire storage or just particular folders, also check the actions the user will be authorized to take and save changes.

The users, provided with the rights above will be able to access Fluix Storage by logging into Fluix browser version at fluix.io.

Pricing

Storage space comes as a part of our solution and is included in all plans, so you can actually save money on paying for external cloud storages. In the Starter plan the available space is 5GB, Core plan — 10 GB and custom terms are agreed in the Advanced plan. Used space can be checked in the Remote Storages tab under the Configuration section. You can get more space if needed, just drop us a line.

Was it helpful? Feel free to contact us at support@fluix.io if you have any questions or comments.

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File Naming Convention

File naming convention is a framework that adds automatic naming to the documents, which your field team works with on their devices. The key benefit of this feature is the unified way of file names across all documentation.

Here’s how you can add a file naming convention in Fluix:

1. In Fluix Admin Portal go to the Fluix Storage tab on the Configuration section.

If the document is already in the Fluix storage, select it and choose Naming Convention. If you need to upload a new document first, click on Naming Convention on the top menu and upload a PDF form you want to add a naming convention to.
file-namimg-convention

2. In the open document, you will see a list of preset field names that are commonly used to create file naming, and the list of all other document fields. Select the ones you want to be used in the file name.

file naming

3. When done, click Save Changes and choose to either save the document in Fluix Storage or download it right to your computer. 

file-naming-save-changes-step

4. Upload the document to a folder that is used as a source in a workflow.

From now on, your field workers can use this document as a template form on their devices. Each time they fill out fields that are used in the naming convention, the document name will be changed automatically. If a user tries to manually rename the document before submitting it, the error message appears saying, ‘You’re not allowed to rename this file due to company policy, please contact your Fluix admin for more details if needed’. 

Was it helpful? Whatever questions, we’re around support@fluix.io.

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Access to Fluix Storage from the Mac desktop

Fluix Storage can be connected as a network drive for Mac OS based workstations. 1. In the Fluix admin portal, navigate to the Configurations section, Fluix storage tab, and click on Remote access in order to obtain a unique user name identifier.
2. Copy the user name and server address.
3. In Finder open Go menu and select Connect to Server
4. Fill out the Server address from Step 2 as a Folder URL and click connect.
5. In the popup window enter the Username that you have earlier copied on Step 2 and enter the Fluix password that you use to log into Fluix Admin Portal for the Password line, click Connect.
6. Dav connection will be available from Finder in the Shared side menu.
Feel free to contact us at support@fluix.io if you have any questions.
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Access to Fluix Storage from the desktop on Windows

Fluix built-in Storage can be connected as a network drive for Windows-based workstations. 1.  In the Fluix admin portal, navigate to the Configurations section, Fluix storage tab, and click on Remote access in order to obtain a unique user name identifier.
2. Copy the user name and server address.
3. Open My PC -> Map Network Drive
4. Fill out the Server address from Step 2 in the Folder URL and click Finish.
5. In the popup window enter the Username that you have earlier copied on Step 2 and enter the Fluix password that you use to log into Fluix Admin Portal for the Password line, click OK.
6. Fluix storage will appear in My PC -> Network Locations. 
Feel free to contact us at support@fluix.io if you have any questions.
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Security and Compliance

Location

Fluix Built-in Storage uses Amazon S3 to store the files. Amazon S3 redundantly stores your objects on multiple devices across multiple facilities in an Amazon S3 Region. The service is designed to sustain concurrent device failures by quickly detecting and repairing any lost redundancy. Amazon S3 also regularly verifies the integrity of your data using checksums. Storage meta-data is stored in Fluix databases. Fluix databases are backed up nightly and the backup is reliably stored for the two weeks.

Security

Fluix Storage Service uses 256-bit Advanced Encryption Standard (AES) encryption for data at rest. The storage employs strong multi-factor encryption. Each document is encrypted using a unique key. As an additional safeguard, the key itself is encrypted with a master key, which is rotated regularly. All requests to storage service need to be signed by the Application Service.

Compliance Certifications

The IT infrastructure that AWS provides to Readdle is designed and managed in alignment with security best practices and a variety of IT security standards, including:

  • SOC 1/SSAE 16/ISAE 3402 (formerly SAS 70), SOC2, SOC3
  • FISMA, DIACAP, and FedRAMP
  • DOD CSM Levels 1‐5
  • PCI DSS Level 1
  • ISO 27001
  • ITAR
  • FIPS 140‐2
  • MTCS Level 3

In addition, the flexibility and control that the AWS platform provides allows customers to deploy solutions that meet several industry‐specific standards, including:

  • HIPAA
  • Cloud Security Alliance (CSA)
  • Motion Picture Association of America (MPAA)

AWS provides a wide range of information regarding its IT control environment to customers through white papers, reports, certifications, accreditations, and other third‐party attestations. More information is available in the Risk and Compliance whitepaper available on the website.

Was it helpful? Feel free to contact us at support@fluix.io if you have any questions or comments.

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